1. Agreement to these Terms
These Terms of Service form a binding agreement between you and One Big Media Company LLC, the owner and operator of PinayPromise (the “Company,” “we,” “us,” or “our”). By creating an account, accessing the website or an authorized mobile application, purchasing a subscription or virtual item, uploading content, messaging another member, or otherwise using PinayPromise, you agree to these Terms.
The Privacy Policy, Community Guidelines, Dating Safety, Child Safety Standards, Refund & Cancellation Policy, and Dating Service & Legal Disclaimer are incorporated by reference where applicable. Important obligations also appear in these Terms and are not hidden exclusively in another document.
2. Electronic contracting and communications
Your affirmative click, tap, account creation, purchase confirmation, or continued use after legally sufficient notice may constitute electronic acceptance. You consent to receive agreements, receipts, disclosures, notices, and service communications electronically through PinayPromise, the website, or the email address associated with your account, subject to applicable law.
Keep your contact information current and retain copies of documents important to you. Registration and purchase interfaces should present material terms before acceptance and must not rely on pre-checked consent boxes. Where implemented, the Company may record the policy version, acceptance time, and account identifier as evidence of acceptance.
3. Definitions
“PinayPromise,” “Platform,” or “Service” means the PinayPromise website, authorized applications, and related features offered by the Company. “User” or “Member” means a person who accesses or uses the Service. “Content” includes text, images, audio, video, messages, and other material. “User Content” means Content submitted by a User. “Subscription” means paid access that renews for a disclosed period until canceled. “Virtual Items” means digital-only credits, tokens, gifts, boosts, or similar features, if offered.
4. Adults only; eligibility
PinayPromise is an 18+ adult dating service. You must be at least 18 years old, have legal capacity to enter this agreement, be legally permitted to use the Service, and not be prohibited by applicable law or a prior valid suspension or termination. Parental permission does not authorize a minor to use PinayPromise.
If we reasonably believe a User is under 18, we may immediately restrict or terminate the account, preserve information where legally required, and take appropriate safety or reporting action.
5. Registration and account security
You must provide reasonably accurate information, use the account only for yourself unless we expressly authorize another arrangement, and maintain reasonable confidentiality of your credentials. You are responsible for activity conducted through your account to the extent permitted by law. Notify us promptly at hello@onebigmediacompany.com if you suspect compromise.
- Do not create fraudulent accounts, impersonate another person, or use stolen photos.
- Do not create an account for another person without authorization.
- Do not use duplicate accounts to harass, manipulate, evade a block, or avoid enforcement.
- Do not sell, transfer, rent, or provide unauthorized access to an account.
6. Profile accuracy and authenticity
You must not intentionally or materially misrepresent your identity, age, photographs, location, relationship intentions, or other information in a way likely to deceive another person. Keep information reasonably current. Humor, privacy-preserving choices, or non-material omissions are not automatically violations; the rule addresses material deception and safety risk.
7. Nature of the Service; no promised outcome
PinayPromise provides technology that may allow adults to discover, communicate, interact, and potentially form relationships with other adults. We do not guarantee messages, responses, matches, dates, compatibility, relationships, engagements, marriage, immigration eligibility, visa approval, residency, citizenship, financial benefit, or any other particular outcome.
8. Identity and verification limits
Online dating involves people the Company does not completely control. Unless we expressly state that a particular fact was independently verified, we cannot guarantee another member’s identity, age beyond implemented safeguards, relationship status, nationality, employment, finances, criminal history, intentions, immigration intentions, location, personal history, or future conduct.
A badge or indicator describes only the check expressly associated with it. It is not automatically a background check, endorsement, character reference, or safety guarantee.
9. Background-check disclaimer
PinayPromise does not represent that every member has undergone a comprehensive criminal background check. Public records can be incomplete or outdated, identities can be misrepresented, and a person without a record can still cause harm. Exercise independent judgment and follow Dating Safety.
10. Responsibility for interactions
You are responsible for deciding whom to communicate with, what information to disclose, whether to communicate off-platform, whether and where to meet, whether to travel, and whether to enter a relationship, marry, or provide financial assistance. Use reasonable care, control your own transportation and finances, and tell a trusted person about in-person plans. Nothing in these Terms excludes responsibility that the Company cannot lawfully exclude.
12. International dating; no immigration or legal advice
Members in different countries may communicate through PinayPromise. You are responsible for independently evaluating travel, passports, visas, entry requirements, immigration, marriage, foreign law, local customs, and personal safety. PinayPromise is not a law firm, immigration attorney, USCIS, government agency, or visa-approval service, and does not guarantee K-1 or spousal visa approval, residence, status, or citizenship. Obtain advice from qualified counsel or official government sources.
14. Scams and money requests
Never send money merely because someone you met through PinayPromise asks for it. Do not solicit emergency money, airfare, travel expenses, visa or immigration fees, hospital bills, rent, school expenses, gift cards, cryptocurrency, investments, wire or bank transfers, loans, or financial-account credentials.
Authorized in-platform Virtual Items, if offered, are governed by displayed purchase terms and do not authorize off-platform solicitation. To the maximum extent permitted by applicable law, the Company does not guarantee recovery of voluntary off-platform transfers.
15. User Content ownership and license
You retain ownership of User Content you own. You grant the Company a non-exclusive, worldwide, royalty-free, sublicensable-to-service-providers license to host, store, reproduce, technically process, format, display, transmit, distribute within the Service, moderate, protect, secure, investigate, and use User Content as reasonably necessary to operate, enforce, and improve PinayPromise.
The license lasts while the Content is used by the Service and for a reasonable period needed for backups, safety, disputes, and legal compliance. It does not transfer ownership of your photos. Commercial advertising use of identifiable profile Content outside ordinary Service operation should rely on separate affirmative permission where required.
16. Content representations and media rules
You represent that you have the rights and permissions needed to submit User Content and that doing so does not violate law, privacy, publicity, copyright, or these Terms. Do not upload stolen photographs, impersonating media, illegal or explicit content prohibited by policy, non-consensual intimate imagery, or images that sexualize or exploit minors.
AI-generated or materially manipulated profile media must not be used to deceive others about identity, appearance, events, or material facts. Children must not appear in dating or sexualized profile Content.
17. Messages and communications
Platform rules apply to private messages. “Private” does not mean messages can never be technically processed or accessed. Consistent with the Privacy Policy, messages may be processed as reasonably necessary for delivery, security, abuse detection, reported-content review, legal compliance, and enforcement. We do not promise that every message is proactively reviewed.
18. Moderation, reporting, and blocking
We may investigate, review, restrict, disable, remove, preserve, or moderate Content, features, and accounts where reasonably necessary for safety, legal compliance, fraud prevention, security, or enforcement. Moderation does not guarantee that prohibited Content or behavior will always be detected before another User encounters it.
Where reporting or blocking controls are available, use them for profiles, messages, scams, harassment, child-safety concerns, and objectionable Content. Reports may also be sent to Contact & Help. Blocking is intended to limit interaction within the Service; it cannot prevent off-platform contact or conduct.
19. Child safety
PinayPromise is strictly 18+. The Child Safety Standards are incorporated into these Terms. CSAE, CSAM, grooming, sexual solicitation of minors, trafficking of minors, sextortion involving minors, AI-generated CSAM, and sexualized depictions of minors are prohibited. We may remove accounts and Content and make reports or preserve evidence where required or permitted by applicable law. We do not publish sensitive investigation procedures.
20. Purchases and subscriptions
Paid functionality applies only when it is actually offered through an authorized purchase interface. Before purchase, the applicable screen must disclose the item or benefit, price, currency, billing period, whether renewal is automatic, trial or introductory terms, taxes where required, cancellation method, and material limitations.
If a Subscription renews automatically as disclosed, it continues for the stated period until canceled through the applicable provider. Price changes, failed payments, upgrades, downgrades, continued access, and renewal notices are governed by the disclosed offer, provider rules, and applicable law. PinayPromise does not create a recurring charge merely by describing possible Subscriptions in these Terms.
21. Apple, Google Play, and direct purchases
Transactions made through Apple are processed through the User’s Apple account and are subject to applicable Apple billing, subscription-management, and refund mechanisms. Transactions made through Google Play are processed under applicable Google Play mechanisms. The Company cannot directly cancel or refund a transaction controlled exclusively by an app store.
Website or other direct purchases, if offered, are processed under the checkout disclosures and the applicable payment provider’s terms. Direct billing, renewal, cancellation, taxes, refunds, and chargebacks must match the displayed offer. Do not send full payment-card information by email. See the Refund & Cancellation Policy.
22. Virtual Items and gifts
If offered, Virtual Items are limited, personal, revocable digital-use rights—not money, deposits, stored-value accounts, investments, or property interests unless mandatory law provides otherwise. The purchase screen will identify how an item is acquired and used. Unless expressly stated, Virtual Items have no cash value, are not transferable or redeemable for cash, and are non-refundable except as required by law or the applicable store.
Virtual gifts, if offered, are digital expressions used within the Service. We do not represent that recipients earn cash or payouts unless a separate verified program expressly says so. Fraud, unauthorized acquisition, resale, manipulation, chargeback abuse, or circumvention may result in reversal or account action, subject to applicable law and store rules.
23. Account restriction and suspension
Subject to applicable law, we may restrict Content, communications, purchases, discovery, or account access where reasonably necessary because of policy violations, safety concerns, fraud, legal orders, suspected compromise, payment abuse, chargebacks, child-safety concerns, repeated harassment, or risk to the Service or others. Where appropriate and safe, we may provide notice or an opportunity to appeal.
24. Termination by the User or Company
Termination by you
You may stop using the Service and request account deletion. Ending use or deleting an account does not itself cancel an Apple, Google Play, or other provider-controlled Subscription.
Termination by the Company
We may terminate access for material or repeated violations, serious safety or legal risk, fraud, ban evasion, or where continuing the account would expose the Service or others to unreasonable harm.
Termination ends access to affected features. Rights already accrued, lawful payment obligations, and provisions intended by their nature to survive remain in effect. Treatment of prepaid access and Virtual Items remains subject to mandatory law, store rules, and the disclosed purchase terms.
25. Account deletion and retention
Use the available account-deletion control or follow Account & Data Deletion. Deactivation is not permanent deletion. Deleting an account may not cancel a provider-controlled Subscription; manage that Subscription with the provider.
Consistent with the Privacy Policy, limited records may remain for fraud prevention, safety, chargebacks, accounting, legal claims, preservation requests, regulatory compliance, and backups. We do not promise that every record disappears instantly where retention is lawful and necessary.
26. Company intellectual property and permitted use
PinayPromise names, logos, designs, graphics, user interfaces, software, source code, databases, trademarks, proprietary methods, and Company-created Content are owned by or licensed to the Company and protected by law. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable right to use the Service for its intended purpose.
You may not copy, scrape, reverse engineer where legally restrictable, resell, redistribute, frame, create unauthorized derivative works from, or commercially exploit protected elements, or bypass access or security controls.
27. Copyright complaints
A copyright complaint should identify the protected work, the allegedly infringing material and its location, the complainant’s contact information, a good-faith statement, a statement of accuracy and authority under penalty of perjury where applicable, and a physical or electronic signature. Send it to the Company contact below. Do not knowingly submit false notices.
We do not represent in these Terms that the Company has a registered DMCA designated agent. Applicable notice-and-takedown obligations and any agent registration require separate legal and management verification.
28. Third-party services and links
Apple, Google, payment processors, communications providers, social-login providers, video providers, and external websites operate under their own terms and privacy practices. To the maximum extent permitted by law, the Company is not responsible for another provider’s independent content, availability, acts, or omissions. A link or integration does not necessarily imply endorsement.
29. Dating risks, safety, and disclaimer
Interacting online and meeting offline involve inherent risks, including deception, harassment, financial fraud, emotional harm, physical harm, and travel risk. PinayPromise may use moderation, safety, and security measures intended to reduce abuse, but no online dating platform can eliminate every risk or guarantee every User’s conduct.
Read Dating Safety and the Dating Service & Legal Disclaimer. Nothing in these Terms waives claims or duties that cannot lawfully be waived.
30. Disclaimer of warranties
To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available.” The Company disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement to the extent those warranties may lawfully be disclaimed. We do not warrant uninterrupted availability, error-free operation, compatibility outcomes, accuracy of User Content, third-party conduct, or absence of technical failures or harmful behavior.
This section does not affect statutory guarantees, consumer rights, or liabilities that cannot lawfully be excluded.
31. Limitation of liability and member conduct
To the maximum extent permitted by applicable law, the Company and its officers, employees, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits or data; losses arising principally from another User’s independent conduct; voluntary off-platform transactions; or service interruption, even if the possibility was communicated.
Any release concerning claims arising principally between Users applies only to the extent lawful and does not release the Company from its own unlawful conduct, gross negligence, willful misconduct, or any liability that cannot be excluded. These Terms do not adopt a fixed monetary liability cap; an appropriate cap and jurisdiction-specific exceptions require attorney review.
32. Indemnification
To the extent permitted by applicable law, you agree to defend and indemnify the Company against third-party claims, damages, and reasonable costs arising from your unlawful conduct, User Content, infringement of another person’s rights, material misuse of the Service, or material breach of these Terms. This obligation does not apply where prohibited, to claims caused by the Company’s own unlawful conduct, or beyond losses fairly attributable to your conduct.
33. Disputes, governing law, and consumer rights
Informal resolution
Before formal proceedings, a party should send a written description of the dispute and requested resolution and allow 30 days for good-faith discussion, where legally permitted.
Courts and small claims
Eligible claims may be brought in small-claims court. Unless mandatory law provides otherwise, non-arbitrated disputes may be brought in state or federal courts with jurisdiction over Milton, Delaware, and Delaware law applies without overriding mandatory consumer protections.
Arbitration proposal
No mandatory arbitration or class-action waiver is imposed by this version of the Terms. Any future arbitration provision, opt-out process, or class waiver requires attorney review, clear notice, and renewed acceptance where legally required.
International consumers
Users outside the United States retain mandatory local consumer and privacy protections that cannot lawfully be waived.
34. Apple and Google platform terms
If you obtain an authorized PinayPromise application through Apple, the agreement is between you and the Company, not Apple. The Company—not Apple—is responsible for the Service, maintenance and support obligations stated by the Company, and handling product, legal-compliance, and intellectual-property claims to the extent required by applicable terms and law. Apple may be a third-party beneficiary only where its applicable terms require.
Google is not responsible for member conduct or Company-operated moderation. Google Play purchases, subscription management, and refunds remain subject to Google Play rules. App-store terms do not reduce rights that cannot lawfully be waived.
35. Changes, notices, and assignment
We may update these Terms to reflect legal, safety, product, or operational changes. The updated date and version will be posted. Material changes should receive reasonable notice through the Service, website, or registered email and renewed acceptance where legally appropriate. Continued use after the effective date may constitute acceptance only where permitted and after sufficient notice.
Formal notices to the Company may be sent using the contact details below. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law, subject to applicable notice and consumer rights.
36. General provisions
Neither party is responsible for delay caused by events beyond reasonable control, except payment obligations already due and obligations that cannot lawfully be excused. If a provision is unenforceable, it will be narrowed or severed to the minimum necessary without invalidating the remainder. Failure to enforce is not a waiver.
Provisions concerning intellectual property, lawful Content licenses, accrued payment obligations, safety records, disclaimers, liability, indemnification, disputes, and other provisions that by their nature should survive will survive termination. These Terms and incorporated policies form the entire agreement concerning the Service, except for additional terms expressly accepted for a specific purchase or feature. Headings aid navigation and do not change meaning.